Dex Media - Worst Company Ever!
I have been trying to cancel my account for this horrible service That DOES NOTHING FOR MY BUSINESS. since June.
I got told I had a voice recorded contract so finally today after numerous attempts today I ask for a written contract which by law they must provide. I want my monthly Billing STOPPED Now. I have read all the BBB complaints. I will be filing my own complaint if I dont get my billing stopped NOW.
This company is scamming so many Business and customers. Do not use.
I was told that I have no recorded calls to to cancel. Yet they were able to to tell me that I have tried to cancel because the service is supposed to be canceled but Yet I am still being billed.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $316.
Preferred solution: $316.00 For the 4 months Paid from first cancelation notice and stop all further payments. .
Dex Media Cons: Wont let you cancel.
Location: Pensacola, Florida
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